Shipping Policy

To Your Door Medical LLC also know as TYDM Internet Shipping Policy

Effective Date: March 15 2023
Thank you for shopping with TYDM We are committed to providing a seamless and efficient shipping process for our customers. This Internet Shipping Policy outlines our shipping procedures, rates, and terms. By using our website and placing an order, you agree to be bound by this policy.

Shipping Destinations

TYDM ships to customers worldwide, subject to import restrictions and regulations of the destination country. We reserve the right to restrict or cancel orders for any reason, including but not limited to shipping restrictions, political instability, or other circumstances affecting delivery.

Shipping Methods and Delivery Times

We offer various shipping options to cater to your preferences:

Standard Shipping: Delivery typically occurs within [5-10] business days, depending on the destination. Please note that delivery times may vary due to customs clearance processes and other factors beyond our control.

Expedited Shipping: Delivery typically occurs within [2-5] business days, subject to the carrier's terms and conditions. Additional fees apply for expedited shipping.

Express Shipping: Delivery typically occurs within [1-3] business days, subject to the carrier's terms and conditions. Additional fees apply for express shipping.

Please note that the above delivery times are estimates and cannot be guaranteed. [Your Company Name] is not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control.

Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping method and destination. Shipping costs will be displayed at checkout before you submit your order. We reserve the right to adjust shipping rates at any time without notice.

Customs, Duties, and Taxes

International shipments may be subject to import duties, taxes, and other charges imposed by the destination country. These charges are the customer's responsibility and must be paid upon delivery. TYDM is not responsible for customs clearance, import duties, taxes, or other charges.

Order Tracking

Upon shipment, you will receive a confirmation email containing the tracking number and carrier information for your order. You can track your order by visiting the carrier's website and entering the tracking number provided.

Order Cancellation and Changes

If you need to cancel or modify your order, please contact our customer support team as soon as possible. We cannot guarantee that we will be able to accommodate changes or cancellations once an order has been processed for shipment.

Lost or Damaged Shipments

In the event that your order is lost or damaged during shipment, please contact our customer support team within [7] days of the delivery date or the estimated delivery date. We will work with the carrier to resolve the issue and may, at our discretion, provide a refund or replacement.

Returns and Refunds

Please refer to our Return Policy for information on returns and refunds.

By placing an order on our website, you acknowledge and agree to this Internet Shipping Policy. If you have any questions or concerns, please contact our customer support team at CR@toyourdoormeds.com.

Thank you for choosing To Your Door Medical !